frequently asked questions

FAQ

How can I upload a file?

To send a file over to us, click the ‘Upload a File’ button on the main navigation bar. You will be directed to ‘Step 1’ where you will see a form.

Next, fill out the form provided for you. This will help us keep your files organized and easy to find on our end. After you have clicked on the ‘submit’ button, you will be automatically be redirected to ‘Step 2’.

In ‘Step 2’, You will be given choices on a method to share your files. Option 1 will be to upload files to our Dropbox. Option 2 will be to upload files to our Google Drive. Option 3 will be to upload files directly to our site. Whichever option you choose is fine by us.

What is the Minimum I have to order for Prints?

Only 1! Ready Comics is a Print On Demand Printer. We will print exactly how many you need.
This can vary with other specialty items.

Do I have to create an account?

Accounts are optional, and can be created at time of checkout or clicking on the ‘login’ button on the navigation bar. Accounts are not necessary to place an order with us. They are used to retain your order history, and ease future checkouts and future functionality coming soon.

If you have a coupon or discount code, you will need to create an account to redeem it on checkout.

How can I contact customer service?

Our friendly and knowledgeable customer services reps are available to answer your questions during normal business hours. If we don’t respond right away, we will get back to you as soon as we can!

Contact customer support by clicking on the support chat icon, by clicking on the ‘contact’ button at the bottom of the page, by dialing 480-641-6240, or sending an email to info@readycomics.com

What is Lead Time?

Lead Time is the time Ready Comics requires to make your product. This time may vary based off of order but normal turnaround is 3-5 business days.

How Do you review a Proof?

Once an order has been completed you will be prompted to upload your artwork. Once uploaded and submitted a proof will be emailed to you for your review.

Video Breakdown

How Consistent are the Colors?

Ready Comics checks our machines multiple times a day to make sure your prints are always consistent.

Video Breakdown

What is the difference between pages and spreads?

When you open a book, there are two pages – left and right. A page would be only one of the two sides that would make up the spread.

How do I make sure my files are ready to print?

Printing is done via CMYK color mode. RGB color mode is for viewing your file on the screen or web. CMYK files produce the most accurate colors during printing.

300 DPI(dots per inch) is extremely recommended for printing. Resolutions under 300 DPI can produce pixilation color errors in your image. 72 DPI is used for proofing. Be sure to give us an image that is 300 DPI or your print may come out pixelated.

Images must be at the intended size for print. If an image is submitted as an off size, for instance 13″x19″, with the intent of making it into an 11″×17″ print, there will be a significant portion of the image that will be cut, possibly creating undesirable results.

Images must be at the intended size for print with an extra .125″ on all sides for full bleed. If an image is 11″x17″, be sure to submit the artwork with an extra .125″ on all sides. The extra .125″ on all sides will be cut off.

Where can I get a bleed template so I can submit my artwork correctly?

Visit our printing support page and download our template files so you can compare them to your artwork.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

Will my prints get damaged when shipped?

Ready Comics Doubles up on our Packing to make sure your High Quality Artwork stays high quality. All of the artwork we print is handled with the best care until it leaves our property.

Magazines being sent as media mail only receive a thin plastic cover and might be mishandled by USPS. To avoid this, we suggest upgrading shipping.

How can I get my Artwork even faster?

If you need your prints yesterday you can opt to getexpedited lead time for a small fee. This puts your order in front of any other order in the shop so it can get done first. In addition, you can also opt in for expedited shipping.